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Certificate IV in Retail

The Certificate IV in Retail course will give you the skills and knowledge required to be competent in the first line management skills by those working in the retail and/or wholesale industries.

It applies to those who are managing a small retail outlet, a section or department within a larger retail store, a small wholesale outlet, or a section or department within a larger wholesale business.

Course Code: SIR40207

Dress Requirements
Business attire appropriate to the sector.

Prerequisites
English, reading, writing and comprehension skills. Ability to use and analyse simple data, relation and pattern, number, measurement and shape.

Assessment
Assessment is based on competency, which is the ability to perform specific skills, and a combination of observation, discussion, written assignments, tests, examinations and practical application projects. Students are required to attend tests and examinations as scheduled by BETA College.

Course Units
There are three core units that you must complete and seven elective units.

A minimum of 4 elective units must be selected from the Elective Units listed below.

A maximum of 3 elective units may be selected from another endorsed Training Package. These must be units which are packaged within a Certificate IV or Diploma qualification in the parent training package.

Elective units must be additional to those already counted towards a lower level qualification within this training package.

In all cases selection of electives must be guided by the job outcome, local industry
requirements and the characteristics of this qualification (as per the AQF descriptors).

The core and elective units available for this course are listed below:

Core Units
SIRXMER004A Manage merchandise and store presentation

SIRXMGT003A Lead and manage people

SIRXOHS003A Provide a safe working environment

Electives
Cleaning and Maintenance
SIRXCLM002A Manage store facilities

Client and Customer Service
BSBCMN410A Coordinate implementation of customer service strategies

SIRXCCS004A Develop business to business relationships

Communication and Teamwork
BSBCMN405A Analyse and present research information

Computer Operations and ICT Management
BSBCMN406A Maintain business technology

SIRXICT004A Adopt mobile commerce applications to improve sales and service

E-business
SIRXEBS001A Acquire and retain online customers

SIRXEBS002A Manage retail brands online

SIRXEBS003A Manage and promote business to business e-commerce solutions

SIRXEBS004A Select an e-business model

Finance
BSBADM308A Process payroll

SIRXFIN004A Manage financial resources

Food Safety
SIRRFSA002A Monitor food safety program

Franchising
BSBFRA401A Manage compliance with franchisee obligations and legislative
requirements

BSBFRA402A Establish a franchise

BSBFRA403A Manage relationship with franchisor

BSBFRA404A Manage a multiple site franchise

Governance and Legal Compliance
BSBSBM401A Establish business and legal requirements

SIRXGLC001A Monitor compliance with legal and legislative requirements affecting
business operations

Human Resources Management
SIRXHRM001A Administer human resources policy

SIRXHRM002A Recruit and select personnel

TAAASS301A Contribute to assessment

TAAASS401A Plan and organise assessment

TAADEL402A Facilitate group-based learning

TAADEL404A Facilitate work-based learning

Inventory
BSBPUR401A Plan purchasing

BSBPUR402A Negotiate contracts

BSBPUR403A Conduct international purchasing

SIRXINV003A Plan inventory levels

SIRXINV004A Buy merchandise

SIRXINV005A Control inventory

Management and Leadership
BSBCMN407A Coordinate business resources

BSBFLM406B Implement workplace information system

BSBFLM505B Manage operational plan

BSBSBM404A Undertake business planning

Marketing and Public Relations
BSBMKG403A Analyse market data

BSBMKG404A Forecast market and business needs

SIRXMPR001A Profile a retail market

SIRXMPR004A Market products

SIRXMPR005A Seize a business opportunity

Merchandising
CUVDES01A Apply colour theory in response to a brief

SIRXMER003A Monitor instore visual merchandising display

SIRXMER006A Present products

SIRXMER007A Demonstrate merchandising and category presentation skills

Product Management
SIRXPRO001A Maximise sales of branded products

SIRXPRO002A Implement product recalls

Quality and Innovation
BSBFLM409B Implement continuous improvement

SIRXQUA002A Lead a team to foster innovation

SIRXQUA003A Create an innovative work environment

SIRXQUA004A Set up systems that support innovation

SIRXQUA005A Maintain operational quality and productivity

Risk Management and Security
SIRXRSK004A Control store security

Sales
SIRXSLS005A Manage sales and service delivery

SIRXSLS006A Lead a sales team

SIRXSLS007A Train sales team members

Working in Industry
BSBCMN402A Develop work priorities

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