Certificate III in Retail
The Certificate III in Retail course will give you the skills and knowledge required to be competent in retail operations and/or supervision with the need to apply discretion and judgment. Work would be undertaken in various retail store settings, such as specialty stores, supermarkets,department stores and retail fast food outlets.
Individuals may have some responsibility for others and provide or hold specific coordination or support responsibilities within a store team.
Course Code: SIR30207
Dress Requirements
Business attire appropriate to the sector.
Prerequisites
English, reading, writing and comprehension skills. Ability to use and analyse simple data, relation and pattern, number, measurement and shape.
Assessment
Assessment is based on competency, which is the ability to perform specific skills, and a combination of observation, discussion, written assignments, tests, examinations and practical application projects. Students are required to attend tests and examinations as scheduled by BETA College.
Course Units
There are three core units that you must complete ... Group A or Group B ... and a minimum of seven elective units.
At least five of these elective units must be selected from Elective Units listed below and a maximum of two of these may be selected from the Product Knowledge category.
A maximum of 2 elective units may be selected from another endorsed Training Package.
These must be units which are packaged within a Certificate III or IV qualification in the parent
training package.
Elective units must be additional to those already counted towards a lower level qualification
within this Training Package.
In all cases selection of electives must be guided by the job outcome, local industry
requirements and the characteristics of this qualification (as per the AQF descriptors).
The core and elective units available for this course are listed below:
SIRXCCS003A Coordinate interaction with customers
SIRXOHS002A Maintain store safety
SIRXRSK002A Maintain store security
Core Units - Group B
SIRXOHS002A Maintain store safety
SIRXRSK002A Maintain store security
SIRXSLS004A Build relationships with customers
Electives
Administration
SIRXADM002A Coordinate retail office Client and Customer Service
SIRXCCS003A Coordinate interaction with customers Computer Operations and ICT
Management
SIRXICT003A Operate retail information technology systems
Finance
SIRXFIN001A Balance point-of-sale terminal
SIRXFIN003A Produce financial reports
Food Safety
SIRRFSA002A Monitor food safety program
Franchising
BSBFRA301A Work within a franchise
Human Resources Management
TAAASS301A Contribute to assessment
TAADEL301A Provide training through instruction and demonstration of work skills
Inventory
SIRXINV002A Maintain and order stock
Management and Leadership
SIRXMGT001A Coordinate work teams
SIRXMGT002A Maintain employee relations
Marketing and Public Relations
SIRXMPR001A Profile a retail market
Merchandising
SIRXMER002A Coordinate merchandise presentation
SIRXMER005A Create a display Product Knowledge
SIRRRPK006A Recommend liquor products
SIRRRPK007A Recommend and fit clothing or footwear products and services
SIRRRPK008A Recommend jewellery products and services
SIRRRPK009A Recommend toddler and baby products
SIRRRPK010A Recommend home and home improvement products and services
SIRRRPK011A Recommend books or newsagency services
SIRRRPK012A Recommend business and leisure products and services
SIRRRPK013A Hire and sell video and DVD products and services
SIRRRPK014A Recommend specialised products and services
SIRXRPK001A Recommend health and nutritional products and services
SIRXRPK002A Recommend hair, beauty and cosmetic products and services
Quality and Innovation
SIRXQUA001A Develop innovative ideas at work
Retail Food
THHBFB09B Provide responsible service of alcohol
THHBFB10B Prepare and serve non-alcoholic beverages
THHBFB12B Prepare and serve espresso coffee
THHBKA01B Organise and prepare food
THHBKA03B Receive and store kitchen supplies
Retail Post
SIRRPOS004A Handle customer interviews and applications
Sales
SIRXSLS001A Sell products and services
SIRXSLS003A Coordinate sales performance
SIRXSLS004A Build relationships with customers
Working in Industry
BSBCMN301A Exercise initiative in a business environment
BSBCMN304A Contribute to personal skill development and learning
Call us today to discover how easy it is to ignite your career in retail.
